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jkesecker
I purchased this product and it does not recognize the upgrade on desktop or any mobile app.
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jiawei.kek
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j
jiawei.kek
Thanks for reaching out, ive replied to your email regarding this.
You may need to give it some time before the payment is fully processed, and for the upgrade to go through. This should resolve in the next 24h. If not, please drop us a reply again, and we'll resolve the issue for you.
Do also make sure this is the correct account.